Request Received
Thank you for contacting fox-leap. We have received your service request and will respond within four working hours.
What Happens Next
Our service coordinator will review your request and contact you to discuss:
- Specific details about your equipment and the issue you are experiencing
- Scheduling a visit at a time that suits your trading hours
- Any preparation needed before the technician arrives
- Confirmation of pricing for the requested service
For emergency callout requests submitted during working hours, a technician will typically be dispatched within two hours. You will receive a call confirming the technician name and estimated arrival time.
For standard service requests, we will arrange a convenient appointment time and send confirmation details including the scheduled date, arrival window, and technician information.
If You Need Immediate Assistance
If your equipment has failed and you require urgent support before we respond to this request, please contact us directly:
[email protected]
Our working hours are Monday to Friday 08:00-18:00 and Saturday 09:00-15:00. Emergency callout service is available during these hours for critical equipment failures.
